All personal information collected by Future Energy Skills and its Councils is protected by the Privacy Act 2001. Information on the Commonwealth Privacy Act 2001 can be found on the Federal Government Privacy website: www.privacy.gov.au.

Security of Information

Future Energy Skills’ web environment, internal network and databases are protected from unauthorised access using current technologies. Users should be aware that there are inherent risks associated with the transmission of information via the Internet.

Data Future Energy Skills Collects

Information is gathered and managed by Future Energy Skills for the purposes of aiding the organisation to meet is objectives. One form of information gathering known as Profiling is used to aid Registered Training Organisations (RTOs) meet the evidence requirements for apprentices undertaking qualifications within the Electrotechnology Training Package. This data is processed through the electronic database, then presented quarterly through graphic reports to RTOs only after information release documents have been signed by the apprentice.

Personal information will only be used for the purposes for which it has been provided. Email addresses will not be added to a mailing list, unless specifically provided for the purposes of subscribing to a mailing list.

Future Energy Skills will record a user’s e-mail address when information has been provided by consent or if an email message is sent to Future Energy Skills.

Where a choice is made to send Future Energy Skills information that includes personal details, Future Energy Skills may collect and store personally identifiable information, such as name, address and email address and other contact or request details.

The information collected by email or electronic forms will be used only for the purpose for which it is provided, and will not be disclosed without consent, except where authorised or required by law.

Where information is provided for the purposes of requesting a printed copy of a publication, it is implicit that approval has been furnished to distribute the information to a third party mailing house where necessary to fulfill the request.

Future Energy Skills may also use the information to measure trends in publications ordering activity, which assists in producing better information for users. The details of the information received electronically may be used as part of this overall measurement, however is in no other way attached to any personal details.

Publishing Personal Information

Future Energy Skills will only publish personal information with the express knowledge of the user and if consented to the disclosure. It should be recognised that information published on this site is possibly accessible by millions of users globally, that it will be indexed by search engines and that it may be copied and used by any web user. This means once the information is published on this site, Future Energy Skills will have no control over its subsequent use and disclosure.

Other Data Future Energy Skills Collects

When a visit is made to this website, the server provider makes a record of the visit and logs the following information:

  • user’s server address
  • user’s top level domain name (for example, .com, .gov, .au, .uk)
  • date and time of visit to the site
  • pages accessed and documents viewed
  • previous site visited
  • type of browser used.

The data listed above is collected for the following purposes:

  • website and system administration, including monitoring to prevent security breaches
  • enhancement of the website to the users’ needs
  • research and development.

No attempt will be made to identify users or their browsing activities, except in the unlikely event that a law enforcement (or other Government) agency exercises a legal authority to inspect ISP logs (for example, by warrant, subpoena, or notice to produce).

Cookies

A cookie is a small amount of information stored on a user’s computer by the website server. It is information that a user’s web browser sends back to Future Energy Skills’ website server whenever the user visits it again. Cookies are used to remember the user’s browser between page visits. In this situation, the cookie identifies the browser, not the user personally. No personal information is stored within the cookies.

You can configure your Internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions or help screens to learn more about these functions.

Access to Your Personal Information

Future Energy Skills will, upon your request, and subject to applicable privacy laws, provide you with access to your personal information held by us. However, we ask that you identify, as clearly as possible, the type/s of information requested. Future Energy Skills will deal with your request to provide access to your personal information in a reasonable time – usually within 30 days of receipt of your request. We will not charge you for lodging such a request but we may recover from you our reasonable costs incurred in supplying you with access to this information.

In certain circumstances, the law permits us to refuse your request to provide you with access to your personal information. Factors affecting your right to access include where:

  • access would pose a serious threat to the life or health of any individual
  • access would have an unreasonable impact on the privacy of others
  • the request is frivolous or vexatious
  • the information relates to a commercially sensitive decision making process
  • access would be unlawful
  • access may prejudice enforcement activities, a security function or commercial negotiations.

Links to Other Sites

This Privacy Statement applies only to Future Energy Skills’ website and not to other companies’ or organisations’ websites to which it is linked. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information.

Contact

Should you require more specific details concerning our privacy practices please contact Future Energy Skills on 03 9654 1299 or e-mail us at enquiries@futureenergyskills.com.au

Or you can obtain further general information about privacy protection from the Office of the Federal Privacy Commissioner by calling their Privacy Hotline on 1300-363-992, or visiting their web site at: www.privacy.gov.au or by writing to:

The Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1042